My Jupiter Bike Will Not Power On
You've read the instructions, pressed & held the power button, but your Jupiter Bike will not turn on. 3 quick things to check for this are:
- Is the bike frame closed and latched?
- Is the battery in the frame?
- Does the battery have charge?
If this doesn't solve the issue, please read on and try the following more advanced troubleshooting.
1. Check if the LCD Cable Became Unplugged
Some Jupiter Bikes have an inline cable plug a few inches south of the LCD display. This 'quick connect' cable was designed to allow the user to easily replace the LCD display if it got damaged, unfortunately it's also the #1 reason that the bike will not start.
To troubleshoot: Unwrap the cable coil holding the LCD cable, on the left side of the hanlebar. Look for a plug that is part of the cable that has become unplugged - and re-connect it.
To troubleshoot: Unwrap the cable coil holding the LCD cable, on the left side of the hanlebar. Look for a plug that is part of the cable that has become unplugged - and re-connect it.
2. Check the Battery Prongs
Your bike uses 4 or 5 metal prongs to pull power out of the battery. If one of those prongs get bent, the bike can not get power.
To troubleshoot: Unlatch the bike frame, fold the frame in half and check the battery prongs. If one (or more) of them are not straight then take a pair of pliers and straighten the prong. Slowly close the frame, making sure the prong properly aligns with the battery terminal. The bike should easily close and latch with no excessive force. Re-fold the bike to make sure the prong is still straight. Close the bike again, and hold down the power for a few seconds to turn it on.
To troubleshoot: Unlatch the bike frame, fold the frame in half and check the battery prongs. If one (or more) of them are not straight then take a pair of pliers and straighten the prong. Slowly close the frame, making sure the prong properly aligns with the battery terminal. The bike should easily close and latch with no excessive force. Re-fold the bike to make sure the prong is still straight. Close the bike again, and hold down the power for a few seconds to turn it on.
